Excellent service from Anthony, who was very knowledgeable, explained what he was doing, and worked very efficiently.
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I was very pleased to have Jabrill Lewis service my furnace. He worked quickly and thoughtfully, and I appreciated his willingness to accommodate my schedule. Thanks - would definitely recommend.
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Overall Experience
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Jabrill came out and got our AC running again. He was extremely helpful and patient explaining every details over and over again. It was also pouring rain and he was outside fixing the unit. So thankful!
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This is no reflection on our technician (he was great and very thorough!), but we were surprised to learn how much the price increased for our filter. It was $40 more than 6 months ago while the price for the same filter remained the same on Amazon. We opted to replace it ourselves rather than have him do it but preferred the convenience of having Edison do it in the past.
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He arrived on time, was efficient & courteous. He answered questions that I had about the remote and operating the system.
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Arrived at calm to perform furnace maintenance. Customer asked about a gurgling sounded coming from her unit looked at it and there was a little extra water in the inducer so I pulled it out and made sure all the water came out while also seeing that the unit is pitched forwarded. After that the unit no longer made that gurgling sound
Arrived at call to help customer to put in filter. As well showed her which thermostat goes to where and labeled each one
Hi my name is Jabrill Lewis im the tech that worked on your unit today. please when get some time please share your experience with me today. Thank you in advance.